Based on the reviews from different sources, Sapphire Hair Clinic in Istanbul, Turkey, offers a mixed experience for those considering hair transplant surgery. Below is a summary from three perspectives: Google reviews, patient reviews from a specific review site, and a general overview of services and ratings from another site.
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Sapphire Hair Clinic Reviews
Google Reviews: 4.5 out of 5 stars (2,500 reviews)
Trustpilot Reviews: 4.7 out of 5 stars (1,000 reviews)
Qunomedical Reviews: 4.6 out of 5 stars (500 reviews)
Overall Rating: 4.0 out of 5 stars
Sapphire Hair Clinic Positive Comments:
Experienced surgical team
Quality service
Affordable options
Positive patient reviews
Sapphire Hair Clinic Negative Comments:
Lack of communication
Appointment delays
Sapphire Hair Clinic
Sapphire Hair Clinic Google Reviews
Google reviews for Sapphire Hair Clinic are generally positive, with the clinic receiving praise for its service quality and successful hair transplant outcomes. Patients have mentioned satisfaction with the operational methods, attentive staff, and the care they received during their procedures. The clinic is noted for providing comprehensive post-operative care, continuing to check on patients’ conditions even years after the procedure, highlighting a long-term commitment to patient satisfaction.
Disappointing Experience with Sapphire Hair Clinic in Istanbul, TurkeyI am from Belgium and I recently underwent a hair transplant at Sapphire Hair Clinic in Istanbul, Turkey. Unfortunately, my experience was quite disappointing. While the staff were friendly, the organization was lacking. Here is my detailed experience step by step.Communication:I wanted a two-day operation (2x5 hours) and agreed to pay an extra fee for this (the doctor was supposedly aware of this according to the contact person, but this turned out to be less accurate). A one-day operation does not provide sufficient time to place the maximum number of grafts unless you start early and finish late. In my case, collecting the grafts took 2 hours, and placing them took 3 hours, all done by technicians. They kept saying "maximum grafts," but this depends on how long they work. My entire operation lasted only 5.5 hours. When I asked how many grafts were placed, the standard answer was "5000 grafts." I felt dismissed and not taken seriously. I had no choice but to proceed.Hygiene:The clinic’s hygiene was very good. The operating room seemed clean and well-maintained.During the Operation:I asked questions during the operation because the grafts were being collected unevenly – more from the left side than the right. I monitored this with my smartphone. However, communication in English was difficult. In my opinion, too few grafts were collected, and they seemed to rush to finish by 5 PM, even though we started at 11 AM. I requested the consultation beforehand to save time, but the contact person insisted it could be done on the same day.Post-Operation:I will post the results after a few months with before and after photos so you can judge for yourself.Day After the Operation:They recommended buying a vitamin package for €300, but in the fine print, it clearly states it is not a medical treatment. On the doctor’s advice, I had to stop my prescribed medical treatment in Belgium (finasteride and minoxidil 5%) to continue with the vitamin course.Hotel:At first glance, the hotel seemed clean. However, the breakfast was very poor. Security was also lacking – new hotel guests entered my room while I was there. This could have ended badly if I hadn’t been present.Transfers:The transfer from the airport to the hotel and clinic was good. However, the transfer from the hotel to the airport was catastrophic. The transfer was late and poorly booked (according to the contact person, I was not on time, though I waited almost 1.5 hours in the hotel lobby). I ended up ordering a taxi through the hotel reception and paid 800 lira to catch my flight. No one was reachable. I was late to check in my luggage, so I had to leave my expensive vitamin course and shampoo behind, as liquids over 100ml are not allowed in hand luggage. I barely made it in time for boarding.Overall, it was a very stressful experience.
Everything went really well, I completed the transactions in October, everyone treated us very well and explained and showed everything in detail. There was only a little pain in the anesthesia department, otherwise everything was great. I would choose this place again 👍🏼
Customer service experiences were very good. I definitely recommend this place.
Sapphire Hair Clinic Specific Review
One specific review site gave Sapphire Hair Clinic a low overall rating, primarily due to the lack of aftercare and post-treatment support. Although the clinic offers a 5-star experience with excellent accommodations and initial patient care, the absence of post-treatment packages and aftercare products significantly affects the overall patient satisfaction and the clinic’s rating on this site.
Another source offers a broader view of the clinic’s services, emphasizing its founding principles and commitment to providing high-quality treatments at competitive prices. The clinic is part of the Medical Park Hospital Group and operates with a focus on patient-centered care, high-quality treatments, and integrity. This source highlights the clinic’s adherence to healthcare principles and its effort to ensure patient comfort and satisfaction.
Considering these insights, Sapphire Hair Clinic appears to be a viable option for those seeking hair transplant services in Turkey, especially for patients prioritizing initial care and operational excellence. However, potential clients should be aware of the mixed feedback regarding post-operative care and aftercare support. It’s advisable to communicate clearly with the clinic about aftercare services and support before making a decision. For individuals who prioritize thorough aftercare, exploring additional clinics for comparison might be beneficial.
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